‌Effective Date: September 22, 2026‌

These Terms of Service are legally binding agreements between you, the user and customer, and WF Kleidung Fahjen GmbH, a registered company with physical address at Heidkamp 19, 27404 Zeven-Oldendorf, Germany. For all inquiries related to these terms, you may reach our official support team via email at quant@wfkleidung.com, or contact our service hotline at +49 4281 3139 during 9:00 to 17:00 CET on all business days. By accessing, browsing, placing orders or using any features on our official website WF Kleidung, you confirm that you have read, understood and agreed to be fully bound by every provision outlined in this document, alongside all our supporting policies including the Privacy Policy, Refund and Returns Policy and Shipping Policy published on our platform. If you do not agree with any clause of these Terms of Service, you are not permitted to continue accessing our website or place any purchases on WF Kleidung.

1. Imprint and Company Identification Compliance

In full adherence to German and EU e-commerce legal requirements, all mandatory public company information is clearly and permanently displayed on our dedicated legal information page, and will be continuously maintained for your reference: our full registered company name, legal representative details, complete physical street address (no PO box-only address is used), valid contact channels including email and telephone number, official commercial register entry number, and our registered EU VAT identification number. All information presented on our website is available in both English and German, with no non-Latin script characters included, to meet regulatory transparency requirements for all users located in the European Economic Area.

2. Eligibility to Use the Platform

You confirm that you are at least 18 years of age when accessing our website and placing orders, or you are accessing the platform under the explicit supervision and consent of a legal guardian who will take full responsibility for all your activities on our site. By creating a user account on WF Kleidung, you agree to provide accurate, complete and up-to-date personal information including your valid name, delivery address and contact details. You are fully responsible for maintaining the confidentiality of your account login credentials, and you will notify our support team immediately if you detect any unauthorized use of your account, to avoid unapproved transactions under your profile. We reserve the absolute right to refuse service, terminate accounts, remove or edit content at our sole discretion if we detect any fraudulent activity, identity misrepresentation or behavior that violates these terms or applicable laws.

3. Product Information and Pricing Rules

All minimalist apparel, accessories and related products displayed on WF Kleidung follow strict EU consumer protection regulations for clear and transparent product presentation. Every product listing includes complete, accurate descriptions that cover full product name, manufacturer information, design specifications, material composition, size details, washing and care instructions, quality status and all core functional features. We display at least one clear, realistic photograph for every product, and for items that may show minor natural variations due to material properties, we add explicit, unambiguous disclaimers such as “Due to natural fabric characteristics, slight color or texture differences may exist between individual items, which are not classified as quality defects”. No misleading or ambiguous phrases including “product similar to image” are used in any of our product descriptions.

In accordance with the German Price Indication Regulation (PAngV), all listed product prices on our website are final total prices that include the applicable German standard VAT rate of 19% and all other mandatory statutory taxes. If you select different shipping destinations outside of Germany, the corresponding regional tax adjustments and separate shipping costs will be clearly calculated and displayed to you before you proceed to checkout. We never use hidden fees that are not disclosed to customers prior to order confirmation, and all pricing information is fully visible when you browse product pages, no critical pricing details are hidden behind multiple navigation steps. For products that are priced by weight, dimension or other variable measurement units, we clearly display the corresponding base unit price alongside the final selling price, as required by applicable regulations. All promotional discounts, special offers and coupon usage rules are also published on dedicated promotion pages with no hidden fine print that changes the stated terms.

4. Order Conclusion and Purchase Process

When you submit an order on our platform, you initiate a legally binding remote sales contract between you and WF Kleidung Fahjen GmbH, in full compliance with requirements set out in the German Civil Code (BGB). Before you confirm your final purchase, all key transaction details including full product specifications, total price inclusive of taxes and shipping fees, estimated delivery window, return and after-sales policy information will be clearly displayed on the final checkout page, for your full verification. To meet strict German e-commerce regulatory requirements, the final action button that submits your order is clearly labeled with the exact legally compliant phrasing “Order with Payment Obligation”. Wording including “Buy Now”, “Submit” or “Continue” that does not make your payment obligation explicit is never used on our checkout interface.

After you successfully submit your order and complete the payment, we will send you an automated order confirmation email to your registered email address within 24 hours. This confirmation email will include the full content of the concluded sales contract, all key order details, and the full text of our applicable sales terms, return and cancellation policy attached for your permanent records. We will explicitly notify you immediately if any ordered product is out of stock, or there is unexpected delay that affects the scheduled processing and shipment of your order. The formation of the formal sales contract only completes after our system has verified the legitimacy of your payment and confirmed that your ordered items are available for processing, rather than at the moment you click the order submission button.

5. Payment Terms

We provide a clear, publicly listed list of all supported payment methods on our checkout page, with no hidden payment options added without prior notice. All payment processing services are provided by licensed, secure payment service providers that meet EU data protection and financial regulatory requirements. You confirm that the payment method you use to settle your order is legally owned or properly authorized by you, and you hold sufficient funds to cover the full transaction amount at the time of payment. We reserve the right to cancel or suspend any order if anti-fraud checks flag suspicious transaction activity, until we complete proper identity verification with the customer to prevent unauthorized or fraudulent payments. In case of payment disputes that require further verification, our support team will contact you within 2 working days to provide full transaction records and assist you in resolving the issue.

6. Intellectual Property Rights

All content published on WF Kleidung, including but not limited to website design layouts, original product photography, brand logos, text descriptions, graphic elements, website code and all other related materials, are the exclusive intellectual property of WF Kleidung Fahjen GmbH, and are protected by German and EU copyright, trademark and intellectual property laws. You may not reproduce, distribute, modify, publicly display, transmit or use any of our copyrighted content for any commercial, non-personal purpose without our explicit written prior consent. You may not use any of our brand trademarks or registered trade names in meta tags, search engine advertising, or any other digital content that misleads other users or implies unauthorized partnership or affiliation with our brand. Any unauthorized infringement of our intellectual property rights will result in immediate account restriction, and we reserve the right to pursue full legal remedies against responsible parties in accordance with applicable laws.

7. User Conduct and Prohibited Activities

When accessing our website, you agree not to engage in any activities that may damage the normal operation of our platform, infringe the rights of other users, or violate applicable German and EU laws. Prohibited activities include, but are not limited to: uploading or transmitting malicious computer viruses, worms or harmful code that may disrupt our website server functionality; attempting unauthorized access to our system, other user accounts or non-public data hosted on our platform; using automated scripts, bots or crawlers to scrape large volumes of data from our site without our written permission; submitting false, misleading or fraudulent order information with the intention of evading payment or making illegitimate refund claims; copying, imitating or reverse engineering our brand design, product silhouettes or original creative content for commercial use; harassing, threatening or abusing our customer support staff, or posting false, defamatory statements about our brand, products or services on public digital platforms with the intention of harming our commercial reputation. We will cooperate fully with relevant law enforcement authorities if any prohibited activity is confirmed, to the full extent permitted by law.

8. Data Processing and GDPR Compliance

All personal data you provide to us during website browsing, account registration and order processing activities will be handled strictly in line with the EU General Data Protection Regulation (GDPR/DSGVO) and the German Federal Data Protection Act (BDSG). We will never collect any personal information beyond the scope necessary to fulfill your order and deliver our services to you, following the strict data minimization principle. Any non-essential data processing activities including sending marketing newsletters or non-functional user behavior tracking will only be carried out after we obtain your explicit opt-in prior consent. All your personal data will be stored on servers located within the European Economic Area with certified information security protection, and you may exercise all your legal data subject rights including access, rectification, erasure and data portability at any time by contacting our support team via the official contact channels provided on our website. For more detailed information about our data processing practices, you may refer to our fully compliant Privacy Policy published on WF Kleidung.

9. Liability Limitations

WF Kleidung Fahjen GmbH shall not be held liable for indirect, incidental, consequential or punitive damages including loss of profits, loss of business opportunities or business interruption that arise from your use of our website, to the maximum extent permitted by German commercial law. Our total aggregate liability for all claims related to any specific order you place on our platform shall never exceed the total actual amount you paid for that specific order. This liability limitation clause does not apply in scenarios where the damage is caused by our proven gross negligence, intentional misconduct, or cases that involve personal bodily injury or harm to life and health, which are not restricted under mandatory legal provisions. We will not be liable for delivery delays or performance disruptions caused by force majeure events including extreme natural disasters, official government regulatory adjustments, unexpected public health emergencies, authorized industrial strikes, customs control changes that are outside our reasonable control, though we will always make all commercially reasonable efforts to minimize the impact of such events on your order delivery.

10. Policy Updates and Modifications

We reserve the right to revise, update or adjust the provisions of these Terms of Service from time to time, to adapt to new legal regulatory requirements, new business operational needs, or updates to our service scope. When we make material changes to this document, we will update the Effective Date marked at the top of the Terms of Service, and publish the revised full version publicly on WF Kleidung. For changes that may significantly affect your legitimate consumer rights, we will issue a prominent pop-up notification on our website homepage and send a notice to your registered account email, to give you a reasonable period of no less than 14 calendar days to review the updated provisions. Your continued access to our website and submission of new orders after the revised terms take effect will be treated as your acknowledgement and agreement to the updated Terms of Service. If you do not agree to the updated provisions, you may stop using our platform services and close your user account at any time.

11. Governing Law and Dispute Resolution

These Terms of Service shall be governed, interpreted and enforced in full accordance with the substantive laws of the Federal Republic of Germany, excluding its conflict of law rules. For any disputes arising out of or related to the use of our website and the sales contracts concluded on our platform, both parties agree that the exclusive jurisdiction shall be the competent courts located in the state of Lower Saxony, where our company’s registered operating address is located. Before initiating formal legal proceedings, both parties agree to first attempt to resolve the dispute through friendly, good-faith negotiation via our official support contact channels, to reach a mutually acceptable solution efficiently. We also comply with the provisions of the EU Consumer Alternative Dispute Resolution (ADR) directive, and relevant dispute resolution information will be publicly displayed on our website as required by law.

12. Final Provisions

If any individual clause within these Terms of Service is found to be invalid, unenforceable or conflicting with mandatory applicable laws by a competent legal authority, the remaining clauses of the agreement will remain in full legal force and effect, and the invalid clause will be replaced by a valid provision that most closely matches the original intended commercial purpose of the original clause. The failure of our company to exercise or enforce any right or provision outlined in these Terms of Service shall not constitute a permanent waiver of such right or provision, which we still reserve the full right to enforce at a later date. No verbal oral statements or informal promises made by our customer support representatives shall modify or override the formal written provisions documented in these Terms of Service, unless the modification is confirmed in writing by our authorized legal representative.